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grant_63021's avatar
grant_63021
Seasoned Newcomer
2 days ago

NHL 27 Game Crashes "Be a Pro Career"

I have seen several reports of PS and Xbox users crashes while trying to get through the Be a Pro Career mode. I bought the deluxe addition to get extra time and other things for my game playing but its unstable and wasted "pre release" time before its made available to everyone else. I am guessing no one at EA cares about giving anything for this game breaking crashes for those who have given extra money for this time access, but what is going to be done? 🤨

8 Replies

  • BigBenjuju's avatar
    BigBenjuju
    Seasoned Novice
    16 minutes ago

    Yeah ill show you a video when i get home. But i will be losing some trial hours.

  • grant_63021's avatar
    grant_63021
    Seasoned Newcomer
    6 hours ago

    Give me an email address and I can email it to you.

  • grant_63021's avatar
    grant_63021
    Seasoned Newcomer
    6 hours ago

    tried to have xbox capture this 2 minute video of the first period in the first game after the juniors championship win and trying for next level of tournament - just dies after 2 minute - the website will not allow me to share the MP4 file here.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    17 hours ago

    Hey, BigBenjuju​. Can you get a video next time this happens? I really need that so we can get this looked in to. Thanks!

  • BigBenjuju's avatar
    BigBenjuju
    Seasoned Novice
    18 hours ago

    Same thing happened to me. I just had to sim throughout the whole playoffs for the memorial cup. Went into my first nhl preseason game played 3 minutes and went to the bench and thats when i crash. But if i score before i go to the bench and stay on the ice longer i dont get kicked. So i think theres something wrong with the bench cause you also cant sim ahead to your next shift.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    22 hours ago

    Hi there. You should be able to hit the Guide button and then X to capture the last 30 seconds of play. Can you try that next time there's a crash?

  • grant_63021's avatar
    grant_63021
    Seasoned Newcomer
    1 day ago

    The crashing happens while I am in a game, just past the World Juniors Games, while I am trying to win the Coulter Cup, I can't get through a single period, game just freezes and crashes in period one.  I skipped the first game, thinking it was something with the first game, some glitch, but no, same thing happened. I can't video a game crashing, it just freezes and crashes. I don't see error message to share or anything like that. It crashes and sends me back to the main Xbox Series X main desktop. I have reset so many things, so many others have reported this, why is this not patched before it is sent out to the masses, literally a game breaking bug for Be A Star mode at least.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hello. Thanks for the report. When is the crash happening? Also, are you getting an error message or do you just go back to the XBOX dashboard? If you have a video, that would also help. Just put it up somewhere it can be streamed and respond with a link.