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SAL3225's avatar
SAL3225
5 years ago

Bug/ Issue: I completed all

Product: NHL 21 Platform:Sony Playstation 4 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? I pre-ordered NHL 21 so I could get all the extras. I complete...
SAL3225's avatar
SAL3225
5 years ago

Hello Aljo, 

I was aware of that, and made sure to do so. I did everything on my end and completed every last objective. Please help.  

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@SAL3225 

What objective is not completed? Unfortunately, there's no way to complete them at this point.

  • SAL3225's avatar
    SAL3225
    5 years ago

    From what I can tell, the two online wins. I completed that 10x over. I am missing my rewards ovechkin jersey because it didn't record it or even transfer over to my pre-ordered NHL 21. The objectives were completed, but because of a bug or glitch, I did not get credit. I'm not asking you to reset the game so I can complete the objectives again, I'm simply asking for my rewards ovechkin jersey, which I earned. Please help Aljo.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @SAL3225 

      I'm very sorry, but we're not able to give this out. You needed to complete the objectives. We're not aware of any issues with them not completing.

      • SAL3225's avatar
        SAL3225
        5 years ago

        You are finding it difficult to believe I completed two online wins? Can I communicate with your supervisor Aljo. This is such a small issue, but I can't let it go. Sorry if I'm being a bother.  

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