Product: NHL 22Platform:Microsoft XBOX OneHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Error code - 8978BB17A92DD7C3-0000000000009999-69E56158363A29EF What happens when the bug occurs? Can’t get into club dressing room in WOCWhat do you expect to see? My friends in the dressing roomWas the issue in online or offline mode? OnlineInsert Game Mode or Feature here World of ChelWhat time did you see the bug? (HH:MM AM/PM) What is your time zone? What is your gamertag/PSN ID? MiniSirKnightPS4 Crash Reporting: Please copy the text you put in the crash report here. EASHL issues? Please insert your Club Region. What is your game language? English2nd issue with this game within a week where I can’t play, where’s my money?

Hi there, @MiniSirKnight We're aware of this issue. There's a workaround posted in the Bugs forum here.

@MiniSirKnight Sounds good. If it happens again or if you have any other issues, let us know. Thanks!

@EA_Aljo I’ve tried that fix, setting the active roster. It worked… for 1 period, then got kicked out, and back to square one. Can’t get in the club dressing room again, it’s very frustrating

@MiniSirKnight Do you have a custom gamerpic? If so, try using a default one instead. Let me know if that helps or not.

@EA_Aljo I used to have a custom forever, just recently changed it to a default picture a couple days ago

Can’t get into club dressing room WOC

13 Replies

EA_Aljo
Community Manager
4 years ago
Hi there, @MiniSirKnight

We're aware of this issue. There's a workaround posted in the Bugs forum here.
MiniSirKnight
4 years ago
@EA_Aljo I’ve tried that fix, setting the active roster. It worked… for 1 period, then got kicked out, and back to square one. Can’t get in the club dressing room again, it’s very frustrating
EA_Aljo
Community Manager
4 years ago
@MiniSirKnight

Do you have a custom gamerpic? If so, try using a default one instead. Let me know if that helps or not.
MiniSirKnight
4 years ago
@EA_Aljo I used to have a custom forever, just recently changed it to a default picture a couple days ago
EA_Aljo
Community Manager
4 years ago
@MiniSirKnight

Can you try that workaround again? Also, it might be good to hard restart your console.
MiniSirKnight
4 years ago
@EA_Aljo Well I’ve already downloaded the current roster so I can’t do it again can I? I can try hard restart my console though
EA_Aljo
Community Manager
4 years ago
@MiniSirKnight

Could you try switching to a different roster and then back to the online roster?
MiniSirKnight
4 years ago
@EA_Aljo Tried that already
EA_Aljo
Community Manager
4 years ago
@MiniSirKnight

Thanks for trying. Next, change your club's abbreviation and let me know if that makes a difference.
MiniSirKnight
4 years ago
@EA_Aljo It seems to be working fine today without having made any changes so I’ll ride with that for me