Forum Discussion

cornholecaron's avatar
6 years ago

Can't log in into NHL20 on Xbox.

Cannot log in into NHL20 anymore on Xbox Live. Whenever I try to access any modes that are online it asks me for a login verification (Been playing NHL since 2009 never saw that before). Whenever I get the option to send a code to a email the email shown is not mine and is not something I've ever seen. It****@zeroe.ml 

I am unable to access anything online content and loging in to my EA account using Xbox Live bring me back that same email which I do not own. 

7 Replies

  • I am having the same exact issue but for playstation 4.. I have been playing NHL 20 since it released, all the sudden today it tells me to verify my EA account with an email that I have never seen before. What is this nonsense? I purchased this game to play with my friends and now I have no access to online content? Unreal EA. 

  • Same issue for me. Has anyone found how to solve the problem ?

  • ironscythian's avatar
    ironscythian
    6 years ago

    Me too by origin ..was hacked and chaned email to [edit: email address removed]

  • Can someone at ea or anyone help with me signing into nhl 20. It says i need a verification code for two days and there is not a sign of a code...the email is correct and yes ive looked through spam. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hello, @kevb432 

    This is something an advisor should be able to help with. Please open a case at http://bit.ly/EA_Contact_Us. You can also contact @EAHelp via Twitter. Either way, they should be able to get a code to you.