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Have you checked to make sure your controller has the latest firmware update?
We'll keep an eye out for others having this issue. At this time we're not aware of any problems. I've played a few games today myself and they've been working fine, but I'll definitely watch for it.
I have had this same issue with 3 different controllers. I bought a new controller thinking there was an issue with the other two since they were older, and still had issues with the new one. NHL 20 and 21 have also been the only games I am having controller issues with. The new one worked "okay" for a week before I was having the issue consistently on every faceoff like I was before, and now doesn't work or left or right. Even in that first week, it was still saying that I was jumping the faceoff when I didn't move it at all and now I can't even pass a challenge to win 25% of faceoffs with the stick in either direction when I am playing an ECHL team and have a player with an 89 faceoff stat. I was wondering if it is a console issue as mine has shut off multiple times despite being well ventilated in an air-conditioned house with two additional fans to blow out potential excess heat, even after changing the power supply (per a Microsoft employee suggestion), and even trying a new surge protector. You mentioning that you are having the same issue on a PS, and the fact that the only game I am having "controller issues" with is on an EA game specifically the NHL ones being the main EA games I play is making me question that.
- EA_Aljo5 years ago
Community Manager
Hello, @comanthing
Can you get some video of this happening? Make sure you show the controller overlay in the replay so I can see the controller inputs. Thanks!
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