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You'll need to pause the game. Then, go to Instant Replay. Then, hit Y/Triangle to remove the playback controls and display the controller overlay.
This is a video of one of the faceoff bugs.
Don’t know how to include the controller overlay!!
- EA_Aljo5 years ago
Community Manager
Please see my previous post for instructions on showing the overlay. If you're having trouble with those, please tell me which steps are confusing. The controller overlay is only visible in replays. It looks like you're pressing up. So, chances are good that your controller has a bit of drift or your stick is aimed more around 10-11:00 than 9:00.
- Hjalle_DK5 years agoRising Rookie
I am following your instructions in regards to instant replay and video upload.
However the video isn’t showing the controller overlay.
Is there a way to turn on controller overlay or a function in setiings or any other places?
- EA_Aljo5 years ago
Community Manager
We'll go through this step by step. First, what system are you playing on? Also, are you able to find which button to press to pause the game? If so, do you see where it says Instant Replay?
- Hjalle_DK5 years agoRising Rookie
I play on the PS 4.
When playing I hit the options button and then I get access to the instant replay menu.
In the instant replay menu I hit the triangle button, and upload the video to my YouTube channel. - EA_Aljo5 years ago
Community Manager
Great! Just embed the video here or provide a link to them and I'll check them out. Also, would you be able to try another controller just to rule out any issues with it?
- Hjalle_DK5 years agoRising Rookie
I have tried another controller, same results.
I have linked to the video previously in this thread.
- EA_Aljo5 years ago
Community Manager
I saw the video, but it doesn't show the controller overlay so I can't see where your stick is aimed.
- Hjalle_DK5 years agoRising Rookie
Back to square one then.
How do I get the video to show the controller overlay?
I am following your steps, but the overlay isn’t showing.
- EA_Aljo5 years ago
Community Manager
Can you view the instant replay screen? You should see the playback controls at the bottom. Look for the button that says "Hide". It's right between Height and Camera. That is the button you hit to remove the playback controls and show the controller overlay. It is going to be Y if you're on Xbox or Square if you're on PlayStation.
- Hjalle_DK5 years agoRising Rookie
Okay, I will try that.
I was under the impression that triangle was the hide button.
I will post a new video and get back to you again
- EA_Aljo5 years ago
Community Manager
Yes. It hides the playback controls so the controller overlay is displayed.
Also, I'm leaving in a few minutes and will be gone until Tuesday. I won't be able to respond until then, unfortunately. The best I can advise is to pay attention to where the stick is being aimed when you're trying to take faceoffs. So far, we haven't found any issues with this and these reports have always been either controller related or due to someone just not moving their stick to 9:00. If you're a little above that, more like 10:00, your player will make the animation that yours is.
- Hjalle_DK5 years agoRising Rookie
Thanks, I will have a closer look
- Hjalle_DK5 years agoRising Rookie
Now I finally got the controller overlay to work.
The problem now is, that it only shows the overlay when I am in puck position, and I am not in puck position under the face-off situation, which means there is nothing to look at.
I have done a full reset on both my controllers.The problem only occurs when I have my right thumb stick to the left.
Any suggestions?
- EA_Aljo5 years ago
Community Manager
Unfortunately, I don't have any other suggestions. So far, we have had a very small number of reports on this. Each time it was found to be a faulty controller or they weren't aiming directly at 9:00 with the right stick. Is this happening in every mode?
- 5 years ago
I have same issue here. Usually no problem at the start of playing but after few minutes it starts to happen. Sometimes there is a faceoff and I dont even touch the controller and the player constantly trying to win it. It might be issue with my controller, but it happens on both of them(one of them is few months old). Maybe adding some kind of setting so it would not react on 8:30 - 9:30/2:30-3:30?
- Hjalle_DK5 years agoRising Rookie
Please stop EA. You have a bug - period.
- EA_Aljo5 years ago
Community Manager
So far, we haven't found this to be a bug. There are very few people reporting it and we haven't been able to reproduce this. If it is found to be a bug, we'll post an update saying so.
- 5 years ago
It still happens, as far as reproducing it you're asking us to set up a camera on a tripod at an angle that records your hand on the controller and the screen and just record until this happens again which is ridiculous and I'm a cinematographer! If you position your stick directly at 9:00 it usually does not do it so I created a team of all right-handed centerman to improve muscle memory. However, now and then it just triggers, I kind of stopped caring and I'm sure as hell not going to endlessly shoot and edit video just so you believe people. I created this post about a year ago and I get emails all the time to more and more people experiencing the same thing. My take is that the ea NHL adjusted something in code that created a smaller margin of error in stick placement when the stick is supposed to be placed at 9:00 rather than 3:00 and sometimes even though your right at 9;00 it still triggers a too early, you lose this faceoff alert. It's not a big deal, it's a great game but this happens. I understand that the ea team has a lot of variables they can't control, like condition and quality of controllers but how many more people need to say something before you all at least acknowledge that this could be an error in the game?
- EA_Aljo5 years ago
Community Manager
We'll keep an eye out for this. So far, there is an extremely low number of reports of this happening. I've played well over 1000 games of NHL 22 myself and haven't experienced this. Should we find a way to reproduce it, I'll update here. When the stick is at 9:00, it won't happen, but if you move towards 12 or 6 too much, it will. That is intended. So far, I can't get it to happen when aiming at 9:00 or moving slightly above or below that.
- Hjalle_DK5 years agoRising Rookie
That post is so much spot on peterleix.
Well spolen Obi Wan 😀
- 5 years ago
Update on my end, I got Xbox series x and downloaded the game and using the same Xbox elite controller I've played the game for a few weeks now and it does not happen at all on the next-gen version. I think this bug is in the current-gen version of the game, I didn't realize it until I had played for over a week and hit my controller before a face-off while using Matt Sundin got the too early warning that I realized that the bug is non-existent in the next-gen version of the game. I played every game of solo battles 35+games and probably 10-20 rivals games and it does not happen.
I can say with all confindence is real, I don't care what anyone says, using the same exact controller on current-gen I get errors when taking backhand faceoffs with right-handers and it does not happen at all on next-gen. I also played a few games at my buddy's house (current-gen Xbox) and the same old problem is still in the game.
This cross-platform game coding has to be difficult and is creating problems unique to this challenge of creating a game. The Xbox series x has a GPU with 12 teraflops vs Xbox one's 1.4 teraflops, the two machines are going to process player input differently and that difference is going to cause some problems, my guess is that this is one of those problems.
- EA_Aljo5 years ago
Community Manager
Thanks for those details. This is interesting because we have a high number of players on Xbox One/PS4 that aren't experiencing this issue. Personally, I play on both consoles, but the majority of my time on NHL is on an Xbox One X and I have never had this happen. It's definitely something we'll keep an eye out for. It's good to hear this has been resolved for you. If anything else comes up, please let us know.
- 4 years ago
It happens to me as well only online play. Be a pro it works just fine also did this last game on ps4 now it is happening on ps5 on with a right handed player. And only when stick goes to left 9 o clock
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