Controller disconnects mid game and when trying to reconnect cant do anything
When I playing hut rivals my controller gets disconnected and can rejoin game to move players. Only this game this does it for
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83 Replies
- @EA_Aljo This is not the type of disconnect we're talking about. We're talking about a disconnect where the controller loses connection with the Xbox, either with the Xbox button light on or off. When the player reconnects their controller by turning it back on or bringing it back in range, the player's character is unable to move at all. The player can still bring up and navigate the Xbox menus and for that matter can navigate the NHL 22 menus.
However, NOTHING they do allows them to begin controlling their player again. They can shut off and reconnect their controller. They can re-sync their controller with the Xbox. They can try a different controller. Nothing works and their player remains motionless. The only fix is to quit the game and restart, at which point everything begins working normally again.
There are multiple people in the thread explaining they have experienced exactly this behavior multiple times. The key problem in EASHL is there is no menu which allows you to reassign the controller to control your "side" aka player. If that menu existed, since we can control the NHL22 menus, I suspect it would work and the player would be able to begin controlling their player again. This is understood. I experienced the same issue. All I’m saying is that any disconnect seems to cause the problem. Not just a loss of connection but a power off as well.
EA_AljoCommunity Manager
Thanks for the additional details, everyone. If I have any news on this, I'll relay it here.
Prerequisite:
- Elite controller
Possible Prerequisite:- Play with custom bound controls
- (I have my paddles bound to LS)
Repro Steps:- Play with an Elite controller plugged in via USB cable
- During gameplay (EASHL) gameplay disconnect cable
- Controller will reconnect wirelessly
Expected Results:
- Player can gain control of skater once controller connection is established
Actual Results:
- Player can control menus but not their skater. The game is essentially forfeit as you have to restart in order to fix. Plugging controller in, turning it on/off does not restore connection.
Alternate repro can be done wirelessly by walking out of range, then letting it reconnect.
This is 100% in these conditions. Lost games/RP because of it, very disappointed there’s no fix in 23. It’s brutal in online modes.
Confirmed that this is still an issue on NHL23. Any update on this issue? Is anyone even looking into it?
@EA_AljoSame situation as others, Series X and Elite 2 controller with latest firmwares. And it behaves exactly like mentioned earlier, connection lost and after reconnect can't move player but can move on menus. Have to restart the game. Also happens only in NHL2x.
Btw like I said it's my nephew having this problem. I'm on Series X with standard Xbox one controller and not having that problem.Can confirm the bug still exists as of tonight in NHL23. Happened to a teammate tonight and we had to back out and forfeit the game as a result. Exact same behavior.
Since @Walapalapera has given a re-creation scenario, have the devs made any progress?
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- EA_Aljo3 months ago
