Escrow error
Ive had an Escrow error problem with the error code pointing at that fault. Ive been in contact with EA customer service tvice, had this problem over 10 days, sent 2 mail over help service and i stil...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @Ymmot_Iraas.
This takes only a moment to fix. Please contact @EAHelp through Twitter and they'll get it taken care of. Thanks!
I dont have twitter and i dont use twitter så there is another problem.
- EA_Aljo
It would probably be worth it to create an account for this as they typically have a faster response time, but you're also welcome to open a case with live support here: https://help.ea.com/en/contact-us/new/.
so you are saying that the respond time when you send in a ticket for something like this should be a week or more and that is ok. When you also say it is a quick fix? I dont want to create a twitteraccount to get in help with technical support at EA when im using the RIGHT WAY of doing this. Im using EA😕 help site, im creating a case with my problem the right way, but you tell me to create a twitter account to get this done faster? What is next step to get things solved? To get snapchat when there is more bugs, to get instagram to report players, to get tinder to get in contact with certain people? Come on, if there is some serious behand the keybord can that person make things happen???
- EA_Aljo
Right now our support channels are pretty limited due to self-distancing requirements. You're more than welcome to open another case with live support, but they are quite bogged down at the moment so response times can be faster than using Twitter. If you create a Twitter account and send a DM to @EAHelp and then private message me your Twitter handle, I'll contact an EA Help advisor and ask them to take care of this.
Community Highlights
- EA_Aljo2 months ago
