"Fair" ping in the last 2-3 days...
I play EASHL exclusively on a fairly competitive team, that plays quite often and over the past 2-3 days everyone from our club has had fair connection. (we all live in the same town). We normally p...
Forum Discussion
If you were planning on contacting EA Support, they are most likely gonna request you send them "UO Trace" data - a simple google search should get the ball rolling for that; it's pretty easy to do and should hopefully pinpoint the exact cause of the problem.
Could be any number of things, really -- router might need to be reset/ christmas decorations cauaing interference/bad weather/playing outside of peak hours etc etc
thanks for the reply... ill do that for sure. its just really strange since the other 3 members in my club (all from the same town, and with the same ISP) are having the same issue. And it doesn't seem like its a widespread problem looking at some of these message boards. And we've never had this problem in the past. Sounds like an ISP problem but ive been on the phone with them and theyre saying everything looks fine.
EA_AljoCommunity Manager
Hello, @Kaye980
If all of you are in the same town and on the same ISP, it's very possible there's an issue in your region with your ISP. If you want to go through some troubleshooting, let me know. As previously mentioned, you can run a UO Trace and submit a screenshot of the results. Those instructions can be found here.
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