Forum Discussion

vAchillesReborn's avatar
vAchillesReborn
4 months ago

Game trial not allowing me to purchase full game(PS5)

So I got the 10-hour game trial through EA Play and once the trial was over I planned on buying the deluxe edition. However I’m getting this error code, and have contacted both ea support and PlaySta...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 months ago

@jadenbrennan8 @vAchillesReborn 

Can you both please send me the PSN IDs of the accounts that are trying to make the purchase? I'll pass these on with this report so we can look into it.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    @vAchillesReborn 

    Thank you. I have passed this on to the team for review.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    @Leeboy20 @jadenbrennan8 

    Can you both send me a private message with the PSN IDs that are trying to make the purchase?

  • Gwanzie's avatar
    Gwanzie
    4 months ago

    I also am having the exact same issue… PSN is Gwanzie

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