Forum Discussion

chrislettire's avatar
chrislettire
7 years ago

HUT Monthly Reward

Product: NHL 19 Platform:Microsoft XBOX One How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Dont know if possible to look at individual accounts, but I ha...
vanmeciv's avatar
vanmeciv
7 years ago

This is happening to me for June and all sets I complete. I called EA and they just said create a bug report.

NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
7 years ago

Hey @vanmeciv,

Did you complete those sets before you advanced to that tier of progression objectives?  If so, that would be why you're seeing this.  Please confirm.

  • vanmeciv's avatar
    vanmeciv
    7 years ago

    @NHL_Live_SupportThat's one of the very first five progessions of the game for HUT! Because of this bug the "Daily" and "Event" objectives are still locked (see new attachment). I've lost out on more than a month of gameplay because it's causing ripples in the progress of other areas of this game, such as completed Sets.

    • NHL_Live_Support's avatar
      NHL_Live_Support
      Icon for NHL Team rankNHL Team
      7 years ago

      @vanmeciv 

      Ok, I'll see what I can do from my side.  I do apologize for the inconvenience.

      • NHL_Live_Support's avatar
        NHL_Live_Support
        Icon for NHL Team rankNHL Team
        7 years ago

        @vanmeciv 

        Can you please let me know the following?

        • Your console
        • Your PSN ID/Gamertag

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