HUT Monthly Reward
Product: NHL 19 Platform:Microsoft XBOX One How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Dont know if possible to look at individual accounts, but I ha...
Forum Discussion
NHL_Live_Support
NHL Team
NHL TeamWhen you fill a set with items, are you pressing Y to "Complete Set"?
@NHL_Live_Support I've tried every form of completing a set, even autofill.
- NHL_Live_Support
Yes, but after the items fill the set and the screen says Set Complete, you still have to press Y to actually complete the set. Have you done that? Otherwise, the set doesn't actually complete.
- @NHL_Live_Support Hahaha. Let me get this right.
1. First open a pack.
2. Add them to your collection.
3. Assign the item to the set, by autofill, individually, or search collection.
4. Then after you've been given the "complete set screen" confirmation
5. You still have to press Y to "complete the set"?
Also, why are my Daily and Event objectives still locked? - NHL_Live_Support
Yep, you're correct with those steps 1-5. If you do that, the progression objective should complete. Can you check?
Once you get through the 3rd group of progression objectives, the daily and event objectives should open up to you.
Thank you!
@NHL_Live_SupportThat's what I'm trying to say. Because of this incredibly archaic and convoluted step-by-step way of requiring the user to formulate Sets, my progressions isn't tracking my actual game play properly. For example, this second set of progressions, is "Win 1 game, Make 10 Hits, Complete a HUT Challenge, Complete 1 Set, and Take 10 SHOTS On Goal".
Just to compare that to actual progress, I have (as of a few days ago):
- Completed 36 Games
- Made 261 Hits
- Completed 34 Challenges
- Completed at least one set with your assistance
- Taken 521 shots- @vanmeciv I see the quick adjustment for the 2nd set of progressions. Thank you.
Can you please do that again?
Also, I've submitted another ticket (https://answers.ea.com/t5/Bug-Reports/Card-not-accepting-Consumables/m-p/7972788/highlight/true#M1798) that maybe you can help with... - NHL_Live_Support
I see now. I think there's confusion on how objectives work. Regardless of what you've done in the past, when a new group of objectives appear, you have to do those actions again. So if it says Complete 1 Set, even though you've completed sets in the past, it doesn't know that. You now have to complete 1 more set for this objective to unlock.
This should resolve the issues you think you're encountering. Please let me know.
I see that now, except I've already completed what I estimate is probably 4 or 5 times through the objectives at least.
- @NHL_Live_Support Just completed the 3rd progression objective group and daily and event objectives are still locked.
- NHL_Live_Support
Hmm. They should unlock once you've completed the 3rd group. Here's a list of progression objectives. Can you double check you're on the 4th group? https://docs.google.com/document/d/1-cp_DP_UdqfVeW5CSTqq9Dzfdyns1U8b58toN5KQO7Q/edit
- @NHL_Live_Support I'd be closer to the 5th group, but because of the convoluted way of redeeming sets and the loaner cards not reading games remaining correctly, it's causing an improper fluctuation in tactical schemes through my gameplay.
At this point, I couldn't even tell you the exact number of days I've played. So monthly rewards can't even be properly calculated. - NHL_Live_Support
Please provide a screenshot of your progression objectives in their current state.
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- EA_Aljo3 months ago
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