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chrislettire's avatar
chrislettire
7 years ago

HUT Monthly Reward

Product: NHL 19 Platform:Microsoft XBOX One How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Dont know if possible to look at individual accounts, but I ha...
NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
7 years ago

@vanmeciv 

I see now.  I think there's confusion on how objectives work.  Regardless of what you've done in the past, when a new group of objectives appear, you have to do those actions again.  So if it says Complete 1 Set, even though you've completed sets in the past, it doesn't know that.  You now have to complete 1 more set for this objective to unlock.

This should resolve the issues you think you're encountering.  Please let me know.

  • vanmeciv's avatar
    vanmeciv
    7 years ago

    I see that now, except I've already completed what I estimate is probably 4 or 5 times through the objectives at least.

  • vanmeciv's avatar
    vanmeciv
    7 years ago
    @NHL_Live_Support Just completed the 3rd progression objective group and daily and event objectives are still locked.
  • vanmeciv's avatar
    vanmeciv
    7 years ago
    @NHL_Live_Support I'd be closer to the 5th group, but because of the convoluted way of redeeming sets and the loaner cards not reading games remaining correctly, it's causing an improper fluctuation in tactical schemes through my gameplay.

    At this point, I couldn't even tell you the exact number of days I've played. So monthly rewards can't even be properly calculated.
  • NHL_Live_Support's avatar
    NHL_Live_Support
    Icon for NHL Team rankNHL Team
    7 years ago

    @vanmeciv 

    Please provide a screenshot of your progression objectives in their current state.

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