A couple of days ago I sent my HUT Live Joe Pavelski to my trade pile. When I went to the pile he was not there. I checked to see if he was in my watch list, collection, or if I quick sold him by accident. He was just gone. I decided to let that slide but today it happened again but on a bigger scale. I put my regular Kopitar up for 30k and I got a trade offer when the card had 30 secs left. A person sent me an offer of Krejci, Eric Staal, and Spezza and 1k pucks for my Kopitar. I accepted it. Then I sent all of the cards to my collection. I went to my collection and none of the cards were there. I have checked all of the places the cards could be and they are nowhere. So I have now lost HUT Live Pavelski, Krejci, E. Staal, and Spezza. Not to mention that my Kopitar was basically given away for nothing. It is not fair that this has happened to me now twice. If you guys could do anything to help me out that would be great. Thanks.

I send my zetterberg and Hall, couture, marleau, krejci to the trade pile then when i press in the trade pile my ps3 froze and ehen i logged in and go tomy trade pile my players was not there so i downloaded NHL app on appstore then i logged in and loooked in my trade pile and they was there but i cantget them to market becuse when i do that it stod You do not have permission to perform this action.Please EA can i get help whit this is like 300k we are talking about here :O.

Happen to a friend of mine!!!! Except it was with his HL ZETTERBERG!!! Please help! Exact same problem as both of you.

This happened to me on the weekend PS3 ID bugz_ca team name TheWildBunch. Sent HFC Dion Phaneuf and HUT Live E Johnson to trade pile, they are not there. When I buy a pack, the cards show counted for when I look at trade pile using L2 R2, but I cannot find them anywhere. Please fix this and give me mt GD cards back.

just lost dought plz get back to me asap mcdangles22 ... lost 93 000 to ... this is not fair

Same thing happend to me with my POTG Tj Oshie sent to trade pile and now he's gone ea doesn't reply lol...

HUT Players Disappear When Sent To Trade Pile or Collection

18 Replies

Anonymous
12 years ago
That's a big player to be missing !
Really weird how this happens. Where are you EA ? They still havnt gotten back to me, it's been 3 months now. The season will finish and I won't have the players or the pucks. I know that I won't get what I bought them for as the prices have all dropped by almost half. Sucks
Anonymous
12 years ago
Aaaaaaaaaaaaaabsolute success for me
Ea just emailed me to confirm my players were stuck in my the system
apologised alot
and gave me 500 000 pucks !!! Incredible
It did take 3 months but i"ll take it as a win !
Thankyou Chad from Missing Items Specialsit
Thank you for contacting Electronic Arts!

Hey GinjaBeardNinja my name is Chad and I am a representative with EA Sport's Missing Items Team. I verified that you have multiple players stuck in our system, thus I granted 500,000 pucks to your account to make up for the loss of the players and it should be a little extra than their current market value.

I am sorry this happened and really appreciated your patience on this. If you have any questions or need assistance with anything else please let me know.

I hope I was able to do everything you expected out of the case. There is a survey below if you have any feedback, it is greatly appreciated. Thanks ahead of time!

Good luck on the ice and hope you have a great day!

Best regards,

Chad, Missing Items Specialist
813e06f3794356d
12 years ago
Lucky dude I'm hoping for my players back though why did it take so long they said it got escalated and to wait 5'6 days
Anonymous
12 years ago
The players are still stuck in my system as I can see them in the App and they do take up 4 spots in My trade pile but that's really a minor issue for now
Good luck to the rest of you having the problem solved. Please post your results if it does gt fixed so we all know and we also know that EA are trying to help and ain't all that bad

It's only fair we post positive stuff about them after all the negative we post
813e06f3794356d
12 years ago
Yeah it's four taking up my spots as well, I'll stop complaining when they do something to resolve this the Tj Oshie card is worth 500k+ Phil Kessel 70k + Matt Duchene I paid 60K for him he's now only 40k Not the point.
Anonymous
12 years ago
What is the address to email EA???
Anonymous
12 years ago
Same thing happened to me with TOTY Crosby..
Anonymous
12 years ago
I have lost this way 92hut live tavares ja datsuyk, ea hasn't refund me at all. I have lost almost 1,5million pucks and i have reported the first lost player over 3 months ago. Thanks for nothing ea.

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HUT Players Disappear When Sent To Trade Pile or Collection

18 Replies

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