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So @EA_Aljo, I am still incredibly disappointed in your (& EA's) customer service. I think it is unacceptable and pathetic.
Having said that, I just played with a dude who told me a work around for this issue. At least for the PS4, you hit the center PS button to return to the main menu, then re-click on the game. It worked once for me just now. If I notice that it doesn't work in the future I'll reply back, but for now it seems to be a decent work around.
I expect you to pass this info to everyone who asks about this problem. Kind of sad I have to do your (& EA's) job for you.
My buddy who told me about it said it happens to everyone, and while I think that might be an overstatement, from what I have seen via forums and YouTube video it seems kind of widespread. As I have stated before, most people who have this issue probably don't report (or look into) it and just quit playing. So you might want to fix it so you don't bleed players. If not, you're fools.
And on a side note you guys are full of baloney regarding it happening to a handful of people.... I found two more on your forums from October 2021.
https://answers.ea.com/t5/Technical-Issues/Online-versus-lag/m-p/10880570#M395
https://answers.ea.com/t5/Technical-Issues/Keep-getting-glitches/m-p/10843613#M59
- EA_Aljo4 years ago
Community Manager
Hello, @Gamba231971
At the moment the following languages are supported on Answers HQ:
You can also contact an EA Game advisor on the EA Help Center as described at the links below:
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