Item Unavailable message when purchasing Contract pack
Product: NHL 20
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Navigate to Store, open Navigate to Contracts Pack (Untradeable) item (2000C/ 40C) Press X to purchase Select "Yes - Continue to purchase pack"
What happens when the bug occurs? When selecting yes, the message: Item Unavailable - you will be returned to store (pp) Appears on screen,
What do you expect to see? Contract pack purchase successful, 20 contracts added to HUT team, 2000C deducted from in-game funds.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hockey Ultimate Team
What time did you see the bug? (HH:MM AM/PM) 10:00, 10.1.2020
What is your time zone? GMT (UTC)
What is your gamertag/PSN ID? dmartin2008
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
EASHL issues? Please insert your Club Region. N/A
What is your game language? English
Video file too large.
We're aware of this and working to resolve it. Keep an eye on the store. Thanks!