Forum Discussion

Rockinrollin112's avatar
4 years ago

My player cannot obtain control of the puck but kicks it

Product: NHL 22
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play the game on Xbox One
What happens when the bug occurs? My player or players on NHL 22 cannot obtain control of the puck during the whole game. The opposite team always has control of the puck.
What do you expect to see? I expect a patch created to fix this problem As it is I cannot play the game.
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Franchise Mode
What time did you see the bug? (HH:MM AM/PM)
What is your time zone? PST - GMT - 8:00
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

I cannot play the NHL 22 game.  During the whole game, I cannot obtain control of the puck.

10 Replies

  • Here is a short video clip of my player in practice mode and my player has problems  obtaining the puck.

  • Rockinrollin112's avatar
    Rockinrollin112
    4 years ago

    I have tried to upload  a video clip showing a player trying to get the puck and the player just kicks or skates by the puck.

    The video file seems to be too large to upload.   This game is unplayable 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Rockinrollin112 

    Please put the video on a service like YouTube and provide a link. Also, what control scheme are you using? Skill stick, Hybrid or NHL 94? Have you tried multiple controllers? Does your current controller have the latest firmware installed? You can go to Devices and connections > Accessories in your Xbox settings to check.

  • Same thing is happening to me.  The player can only get control after they kick the puck or played with a skate. Can't receive passes either. Should I Uninstall and re install the game?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @bloubier13 

    Is this happening with every single pass? It would be great to get some video of this happening so if you're able to, let us know.

  • I have a video but it won't let me attach and I don't have YouTube. Do you have an email address I can send it to?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @bloubier13 

    I do not, unfortunately. If you saved the clip on your Xbox, you should be able to publish it and provide a link. Also, what control scheme are you using? Skill stick, Hybrid or NHL 94.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @bloubier13 

    You can share the clip and then provide a link to it. They show up on your account as well as at gamedvr.com.

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