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I also didn't receive my HUT Diamond Player Choice pack from my XBox One Standard Edition pre-order. My Microsoft Order history says "You own this game" for "NHL 22 Standard Edition Pre-Order Content". I tried contacting Microsoft but didn't get anywhere. I'll send a DM to EA_Aljo.
- EA_Aljo4 years ago
Community Manager
I'm really glad to hear it showed up. I'm not aware of any changes on our end. It's possible there was an issue that Microsoft corrected. Regardless, it's just good that content has been received. If you have any other issues, please let us know. Thanks!
@EA_Aljo Thank you
I truly hope you and the team stay alert and try to help out the unfortunate customers who still did not recieve anything.Fix it please... same isssue
- EA_Aljo4 years ago
Community Manager
Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
- @EA_Aljo Been der done dat lol cpl times