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Anonymous's avatar
Anonymous
8 years ago

NHL 16 Xbox one will not launch

NHL 16 on Xbox one will not launch. I get a manage subscriptions error message. (0x803f800b). We have a gold account. I have unplugged the Xbox and uninstalled/ reinstalled. What's next?

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @UnbeltedSky1545

    Fully power off your console and disconnect the power for a full minute before powering back up and retrying.

    Let us know if the issue persists after that or not, thanks.

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