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Anonymous's avatar
Anonymous
9 years ago
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NHL 17 - Unable to play EA Access trial

It  looks like the majority of people experiencing issues  (not being able to play the game they purchased) are users that had EA Access long before the purchase of NHL 17. So, basically, if you have...
  • EA_Andy's avatar
    EA_Andy
    9 years ago

    @nate0673 @BLACKNGOLDORR @IVILG0R4NG3 @Zekey902 @bokeefe17 - Can you try the below workaround and let us know whether you're able to get in and play:

    - Sign into your account on www.xbox.com

    - Go to the NHL 17 game in the marketplace.

    - Press 'Try for Free'

    - Accept the charge of $0.00

    - Game should then be able to be download to the Xbox One Console. 

    If you're still having issues after the above workaround please let us know your gamertag so we can look into this further.

    Thanks,

    - Andy -

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