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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
6 years ago

NHL 21 Pre-order / Game Info / Support & Help

Hey, NHL Community! Welcome to the NHL 21 forums and we hope to see you join us on the ice at launch! Below you'll find articles below with information on NHL 21. Have a question? Ask it here! ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

Hello, @kd76612 

Can you give me some more details on what the issue is? How are you unable to play?

chews44hughes's avatar
chews44hughes
Not applicable
6 years ago
@EA_Aljo I did not receive my HUT Synergy Veteran Choice Pack, HUT Cover Athlete Choice Pack and Up to 5 HUT Diamond Player Choice Packs after pre-ordering NHL 21 Deluxe Edition. I also deleted and re-installed the game but my inbox in HUT is still empty, how to solve that issue?
  • ahowie19's avatar
    ahowie19
    Not applicable
    6 years ago
    @chews44hughes Same thing happened to me seems like a waste of an extra 50$
  • Scotty20178's avatar
    Scotty20178
    Not applicable
    6 years ago

    Same here. Did all the same things

    • Philliesfan2222's avatar
      Philliesfan2222
      Not applicable
      6 years ago

      I payed money to get extra packs and they are just not there and I have restarted twice 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        6 years ago

        Hello, everyone.

        For missing pre-order content, please contact the retailer you purchased the game from so they can investigate this. Thanks!

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