Community Admin
Community AdminOur apologies for not updating this thread (I updated the other main one we had here on the forums). The team pushed through a fix on this last week and the content should be on accounts. It's possible there could be fringe cases like yourself where our EA Advisors will need to help manually grant the content for you once they can verify the pre-order was valid.
Please reach our Support team as soon as possible via these options below and they'll help get you taken care of with your pre-order content.
EA Help on Twitter
https://twitter.com/EAHelp
Live-Support
I also still haven’t received my packs. I’ve tried going through the help as well and no one has been able to help me get them.
