Hi all, there was a system update for PS4 I installed this AM and now HUT is working, card packs and all - hope the same for all of you!
Community ManagerIf you're experiencing the issue where opening packs causes a crash and/or they have no card art, please delete and reinstall the game. Make absolutely sure that you do not load into the game before it finishes installing. This is also including the update that was released. So, download and install both the game and update. Wait for both to finish and then try playing again. Thanks!
Did that and still get the exact same error.
Community ManagerUnfortunately, if that workaround isn't working, you'll need to wait until a fix is released for this. Just to be sure, you're getting this error when you try to open the starter pack for HUT, correct?
@EA_Aljo Correct, enter the team name (cant use old name either) and abbreviation, click open starter pack, then this.
I'm having the same problem
After talking with EA, they are no longer dismissing this error and are now working on a resolution. Was at least happy not to hear to reinstall. Hopefully there will be a fix soon
Community Manager
