Forum Discussion
If you're experiencing the issue where opening packs causes a crash and/or they have no card art, please delete and reinstall the game. Make absolutely sure that you do not load into the game before it finishes installing. This is also including the update that was released. So, download and install both the game and update. Wait for both to finish and then try playing again. Thanks!
Did that and still get the exact same error.
- EA_Aljo5 years ago
Community Manager
Unfortunately, if that workaround isn't working, you'll need to wait until a fix is released for this. Just to be sure, you're getting this error when you try to open the starter pack for HUT, correct?
- astles95 years agoNot applicable
@EA_Aljo Correct, enter the team name (cant use old name either) and abbreviation, click open starter pack, then this.
- daganeakett5 years agoNot applicable
I'm having the same problem
- polaforest5 years agoNot applicable@EA_Aljo 5E44A00C8A234748-000000000000999-FD38F08CEA19BD3E what's the point of having those long error codes if it doesn't help anyone?
- astles95 years agoNot applicable@polaforest im not sure how this isnt fixed if we are all getting the same error... why have the error code if you dont know what it means! lol
- Scottyrules875 years agoNot applicable@EA_Aljo Yup I’m getting it all night and today
- mikeys19865 years agoNot applicable
After talking with EA, they are no longer dismissing this error and are now working on a resolution. Was at least happy not to hear to reinstall. Hopefully there will be a fix soon