Solved
NHL 22 Crashing
NHL 22 freezes then crashes Xbox Series X. Have tried all troubleshooting steps. Anyone have a fix? I seem to be the only one experiencing this issue.
UPDATE:
Forum Discussion
Can I please get some help with this ?? It’s happening every game . I am never able to get a full game in please help . I have tried all the suggested information above . I truly believe I just have a bad copy of the game . This never happens in any other game nor has it happened in any EA games before .
EA_Blueberry
Community Manager
Community Manager@lappy91
Do you have the console set up where it automatically shuts down the console every so many hours?
You don't have your power cable plugged into a surge protector, right? Can you confirm with me you've tried all the steps above.
I’ve tried the steps above , I’ve just plugged my device straight into a wall now and it is no longer in a power bar. I’m hoping that was the cause … I also shut my ps5 down after use .
I’ve attached the error screen I’m receiving. This is also occurring in PIN lobbies . Ps5 is directly in a wall , I’ve tried everything on the suggested list at this point
You mentioned not having anything plugged into the USB ports. What about controllers and headsets?
Surely those should not cause issues?
- EA_Blueberry
@lappy91
Is your system software up to date?https://www.playstation.com/en-us/support/hardware/update-playstation-system-software-safe-mode/
@o_Xped_o
Those SHOULD be fine. I've see weird things happen with random devices like guitar hero dongles and even my cell phone charger causing menus to move slower when I was trying to charge my phone. There are some controller charging dock stations that have caused issues before too. If it's just the wire that came with the console to plug into it that is okay. For a headset, you could always try removing it just to see if you avoid crashes, this way we can completely rule out a compatibility issue.Yes my ps5 had a system software update a few days ago .
Mr Blueberry,,,, What is EA doing about NHL 2022 crashing ALL the time? This has gotten insane. I can't even finish a single season in Franchise mode. The next email will go on YOU Tube with a video of the crashing, live, and a letter to the NHL players Assn on the fact they have sold their names to a porduct that desnt work, and clearly I'm not the only one having an issue..... What are you doing about this and when can we expect and update that will actually work??? This is NOT a hardware issue!
