Solved
Player with puck just glide
Product: NHL 21 Platform:Microsoft XBOX One How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Everytime player gets the puck, he stops skating and is stuck ...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @mcgraw372
This is an issue we've heard of happening before. It's a pretty rare one and we haven't been able to reproduce it. What system are you on?
For videos, it's best to put it up on a service like YouTube and then provide a link or embed it in your post.
@EA_Aljo I am on Xbox One. Here I posted a video to YouTube of the glitch happening: https://youtu.be/TZ3YdJ8sZfU
This was taken in practice mode and you can clearly see when the player stops skating and that my left stick is being pressed forward.
This was taken in practice mode and you can clearly see when the player stops skating and that my left stick is being pressed forward.
- EA_Aljo
Can you check to see if there's an update available for your controller? Do you also have another controller you can try? Is it an Elite or regular Xbox controller?
Are you able to try a different controller?
- @EA_Aljo It is a regular Xbox controller. I updated the controllers firmware and it did not fix the issue. I used other controllers that I own and it did not fix the issue either.
- EA_Aljo
Thanks for checking. Can you try plugging in your controller and see if that makes a difference?
- @EA_Aljo Yes I have tried two other controllers and it didn't fix the issue.
- EA_Aljo
Can you try restoring the licenses with these instructions? Also, rebuild your database with these steps. So far, we've never found a resolution for this issue so there isn't much we can offer, unfortunately ☹️
