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janlin83's avatar
janlin83
5 years ago
Solved

Player with puck just glide

Product: NHL 21 Platform:Microsoft XBOX One How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Everytime player gets the puck, he stops skating and is stuck ...
  • mcgraw372's avatar
    mcgraw372
    5 years ago
    @EA_Aljo another update - I am using one of my older controllers right now and haven't seen the issue yet since playing for about 30 minutes. The controllers seems to definitely have been the problem.
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@mcgraw372 

Can you check to see if there's an update available for your controller? Do you also have another controller you can try? Is it an Elite or regular Xbox controller?

@spaceace003 

Are you able to try a different controller?

mcgraw372's avatar
mcgraw372
5 years ago
@EA_Aljo It is a regular Xbox controller. I updated the controllers firmware and it did not fix the issue. I used other controllers that I own and it did not fix the issue either.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @mcgraw372 

    Thanks for checking. Can you try plugging in your controller and see if that makes a difference?

    • mcgraw372's avatar
      mcgraw372
      5 years ago
      @EA_Aljo Yes. I tried that and it did not make a difference. I'm still having the problem
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @mcgraw372 

        In your video, your right stick is pressed up a bit. That will cause you to go into a glide. If this is unintentional, it's possible there's a problem with your controller that is causing the right stick to get stuck going up.

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