Forum Discussion

sethh4tl3y19's avatar
sethh4tl3y19
4 years ago
Solved

Pre order packs I paid for are going

Product: NHL 22 Platform:Xbox Series X How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Packs are going to wrong version of game What happens when the bu...
  • JGD9EHRBJBUK's avatar
    JGD9EHRBJBUK
    4 years ago

    Just got my packs, thanks EA

sethh4tl3y19's avatar
sethh4tl3y19
4 years ago

Still waiting for a reply EA!

jsprosser37's avatar
jsprosser37
4 years ago

The post indicates the pre-order bonus content would be migrated to the next-gen console but I still haven't received my Jan pre-order content.

Also, I contacted EA Support and was told by two different people that the pre-order content will only load to the PS4 console and I can't get it to PS5.

Is there a way to get the pre-order content migrated to PS5 like it was originally promised or to get a refund/compensation for the missing content?

About NHL Franchise Discussion

Long-time fan? Tell us about your knowledge with the sport and the game franchise in our NHL Franchise community forum.17,627 PostsLatest Activity: 11 hours ago