Question about Gamestop pre order bonuses
I was just wondering if anyone knows anything or has heard anything about their hometown hero pack? Also, I read that there is an NHL TV bonus apparently if you pre ordered the game. I havent received any code when I was finally able to pick up my NHL game on the 11th from Gamestop due to an apparent shipping error. Funny how its advertised that you can play the game early, but then they cant even get the game to the store on time. There was also an issue when I picked up the game with the deluxe bundle causing the store to give me a $20 psn card so that I can get my packs. 🤔 Gamestop and EA need to get on the same page...
https://www.ea.com/games/nhl/nhl-20/nhl-20-game-and-offer-disclaimers that page has the NHL TV info on it
If you purchased through Gamestop I'm fairly sure it's their responsibility to ensure you have those codes. Codes should be supplied to them a long time in advance and either be supplied via slip of paper in/on the box or on your receipt.
An EA Advisor *should* be able to add packs to your account but it can be quite the process proving your codes didn't work/you didn't get them.
The thing is, it would be a lot of work for a Gamestop employee to either find more codes or call someone up and start a whole email back and forth; the EA Agents here are sort of your 'Jack of all Trades" types and, while they technically have the power to grant certain things in-game, they really can't be doing that unless they reaaallllyyy have to. They are both technically correct in forwarding you to the other person because they're both stuck in a weird grey area - someone, eventually, should have the permission to grant you what you deserve, you just need to dig a little deeper, unfortunately.