Community ManagerHi there, @squirt42091.
You should be able to purchase the game without EA Play. Try searching in the PlayStation store for the available options. You can also go to www.playstation.com to purchase the game. Thanks!
Doesn’t let me buy on the ps store ur says I need ps plus which I already have and then it says I need ea play. On the app it doesn’t even show up. And on the website it doesn’t give me an option to buy only to add to wishlist. Pls help
Community ManagerHello, @MrsPurrrr
Are you trying to play NHL 20 through EA Play or just purchase it outright?
Just purchase
Community ManagerI'm seeing this also. I'm trying to find out what's going on. When I have some news, I'll update here. Is NHL 21 an option for you or would you rather stick with NHL 20? You can also try contacting Sony since the issue is with their store. They may be able to help.
21 isn’t an option bec I mainly just want to get it to play with a friend not online. But I will contact Sony also. Ty and pls lmk if there’s any updates.
Community ManagerThanks for those details. I can understand why you need to stick to 20 if your friend doesn't have 21. If I have any updates, I'll post an update. If you get help with this from Sony, please let me know.
Sure no problem. Thnx anyway
Did you end up finding out how I’m just having this exact same problem
Community ManagerHello, @Devynn2897
Just to be sure, are you trying to purchase NHL 20 or a newer NHL game?
Hey @EA_Aljo I am having the same problem. I already own nhl 20, but I am not able to download it and it doesnt show up in my owned gaems on ps4, it does show on ps5 however when I go to the store link it says I can only wishlist this game. did you ever get any update on this? sony has made it very difficult to contact them now
Community ManagerI don't have any news on this. Can you contact Sony support? They should be able to tell you why it's not showing up in your purchased games.
Community ManagerYou may want to try Twitter (@EAHelp) or Facebook (facebook.com/eahelphub) if you're having a hard time getting an advisor over chat.
