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- @EA_Aljo Yes I tried power cycling. And I am on a wireless connection. I don't have any issues with Rivals, HUT Rush, or any other HUT game mode other than Hut Champions. I also was finding the same disconnect issue with World of Chel too. As you can see in the screenshot I sent earlier my connection is great but I'll just randomly disconnect at some point in the game with no lag happening before the disconnect
- EA_Aljo4 years ago
Community Manager
Random disconnects are very common with wireless connections. Would you be able to switch to a wire or are you too far away from the router for one?
- @EA_Aljo this is a bit while later but i have these same issues and the game keeps saying ‘lost connection to other players’ and then it shows up as a loss. it has happened 3 times in the last 4 games and its pissing me off. ive done all your steps and i am on a wireless connection and am too far away from a router. is there anything I can do?
- EA_Aljo4 years ago
Community Manager
If you're too far for a wire, that's probably the issue. You could look into a powerline adaptor. Those have been a good solution for many that are unable to play over a wired connection.
@EA_Aljoyeah my wifi is perfectly fine though… it just says ‘you have disconnected from other player(s)’ and kicks me out. would be fine if EA would find a way to fix it though. all other games including cod, apex, etc have no problems like NHL does. its happened 4 times in a row too… lost 80 rivals points🤣
- EA_Aljo4 years ago
Community Manager
As a test, can you move your console to a TV that is close enough for a wire?
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