Re: NHL 94 Rewind

So, just so we're all clear:  A group of consumers preordered a game from the world's largest online retailer, fully expecting to get an add-on which by all accounts was advertised and they seemed entitled to.  When there was a fundamental breakdown in communication between the manufacturer and the retailer the people who preordered from that retail giant (instead of saving money and waiting for the Black Friday/Cyber Monday Sales that were a month away) were not given the add-on that was promised.  In the two weeks since that debacle there has been no progress, despite the fact that thousands are already playing the add-on for free. 

Of course, speaking to either company's customer service was a task that even Sisyphus would find hopeless.

My point is, if you gave everyone else who preordered the game a code for NHL 94 Rewind at launch date, how is this more difficult than just giving the people who did *EXACTLY WHAT WAS ASKED OF THEM* and preordered from the *MOST RECOGNIZABLE RETAILER ON THE PLANET* a code for *SOMETHING THEY ARE ENTITLED TO?*

It's been two weeks.  There's a clear solution to this.  There should be no hold up here.  The company does not have to make any physical copies of NHL Rewind, all they have to do is issue it, either through email or PSN ID or XBOX ID.  This should not be as trying as it seems.  The frustration that both EA and Amazon has put us through is shameful and unnecessary.  

This is obviously the last time I ever preorder a game from EA or Amazon, and it could be the last time I buy an EA game, period.  I preordered this so I could play NHL Rewind with the scant free time I had left before my daughter was born, when any free time I had would be devoted to her. 

My daughter was born Saturday.  She's fantastic.  EA?  Not so much.

Great job, fellas.