Forum Discussion

kipa19's avatar
6 years ago
Solved

Share Play region error

Product: NHL 20
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It happens in Share Play mode. Not sure if you can find it yourselves.
What happens when the bug occurs? My friend successfully connects to my PS4 via Share Play but receives a "the host's game screen cannot be viewed because the game has not been released in your country or region" message.
What do you expect to see? It's fine on my end, but my friend cannot see my game screen after successfully connecting via Share Play.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here NHL 20 Franchise
What time did you see the bug? (HH:MM AM/PM)
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? kipa21
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

I am trying to play NHL 20 Franchise mode with my friend via Share Play. It worked on Saturday night, September 14th. On Sunday, he started receiving an error message that says "the host's game screen cannot be viewed because the game has not been released in your country or region." We live 45 minutes away from each other in the same state. Neither of us changed anything on our PS4 settings or NHL20 settings. Any idea why this occurs and if/when it'll be fixed? Thanks.

  • Well, finally, after us not doing anything except maybe making everyone aware of the issue, the Franchise Share Play is magically working for us. Hopefully it's working for you guys too now.

12 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @loveablegeek please do not bump older threads like this as it can be considered spam.


    Darko 

  • hey so i’m having the exact same issue. I own a disc copy of ufc 2 and i want to play it offline through shareplay with a friend. He gets prompted with the same region issue. even though we’re practically neighbors. His PS5 region is set to the same one as mine. He decided on his own  to trade in his digital version PS5 into the Disc version in hopes that maybe it’ll work out. Unfortunately That isn’t a solution. We just want to relive the good days we had on this UFC game. Are there any solutions out there now? 

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