Forum Discussion

KarmaPlayzYT's avatar
7 years ago
Solved

Unable to login

So I know my password and user name and I can login in on my phone but not my ps4 every time I try to it says "we cannot complete this action at this time"

Dose that I should wait its been happening for a few weeks now

  • Since this is an issue you're having with your PS4, you will have to contact Sony about this.  Sorry for the inconvenience. 

16 Replies

  • BrockTheRock57's avatar
    BrockTheRock57
    6 years ago

    We are having the same issue; know the email and password, but get the "unable to login" screen, that says to reference. help.ea.com or answers.ea.com.  How do we resolve this??

  • TheHockeyKid15's avatar
    TheHockeyKid15
    7 years ago

    Any fix with this? I'm having this issue with my son's account. It's Xbox, but I'm getting the same error

  • PrncssLilygail's avatar
    PrncssLilygail
    7 years ago

    How is this a Sony problem. I've logged in before through my PS4 but now I'm trying to login with my kids account but it gives me the same error. 

  • Since this is an issue you're having with your PS4, you will have to contact Sony about this.  Sorry for the inconvenience. 

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