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MClvdengxia's avatar
MClvdengxia
2 years ago
Solved

Change email address

I would like to change my email address for another origin game platform account, username: MCxiaolv

Bind mailbox 354258153 qq.com,

Apply to modify the zzr123123 126.com of the bound email address,

Game library owned by the gaming platform: Battlefield One Standard Edition. Battlefield V Standard Edition. Apex Heroes, etc.,

Game friends owned by the game platform: more than 1 friend,

The reason for applying for modification, login requires security code verification, but the bound email address has been blocked, can not send and receive any emails, can not enter the security code to pass the login verification, request to modify the bound email address

diskussion
  • EA_Vendcera's avatar
    EA_Vendcera
    2 years ago

    Hi @MClvdengxia,

    we are here in the German forum, so I would ask you to write in German as well, or if you prefer to use the English side of the forum instead.

    However, regarding your issue, it would be best to contact our live support team anyway, since we don't have access to account details on the forums.

    You can reach out to the EA support here: https://help.ea.com/en/contact-us/

    -Vendcera

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  • MClvdengxia's avatar
    MClvdengxia
    2 years ago

    ACCOUNT TO BE IN VIOLATION OF OUR USER AGREEMENT OR OUR TERMS OF SALE, AND DUE TO THE NATURE OF THIS VIOLATION WE ARE LEFT WITH NO OPTION OTHER THAN TO PERMANENTLY CLOSE YOUR ACCOUNT WITH IMMEDIATE EFFECT.

    The Origin game platform account registered in the Internet café in January, and did not log in for the next month, received an email yesterday, saying that I violated the rules of the platform and permanently closed my Origin account. Permanent ban, I have not logged in and there is no cheating, let alone use plugins in the game, where is the violation? Will you be banned if you don't log in to the game?

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @MClvdengxia,

    we are here in the German forum, so I would ask you to write in German as well, or if you prefer to use the English side of the forum instead.

    However, regarding your issue, it would be best to contact our live support team anyway, since we don't have access to account details on the forums.

    You can reach out to the EA support here: https://help.ea.com/en/contact-us/

    -Vendcera