Forum Discussion

lawmfw's avatar
7 years ago
Solved

Email address registration

Anyone else receive an error message that your email address is invalid ?

  • You have to manually type in full e-mail address letter by letter, not get it from auto correct list. Then it should work 🙂

7 Replies

  • lawmfw's avatar
    lawmfw
    7 years ago

    Barry,

    So far every time I contact EA they tell me to post here since they can not deal with 'bugs' in the system.

    It appears that I am 'registered' but the "completed" button is not being checked off !!

  • @lawmfw  May I ask have you got more than one profile? 

    I got one of my profile registered sucessfully but after I change profile, it asked me to register again, I did as it asked but then it returns an error message.  Just wondering if this is the same problem as yours?

  • lawmfw's avatar
    lawmfw
    7 years ago

    Yes, I do have more than one profile.  The 20 Gems would be nice but it would be much nicer to not have to figure out how to get past annoying messages !!

  • Thanks for the reply, so I guess we have experienced similar issues.

    I do hope EA is fixing this soon and and not causing further issues next week when the event starts

  • lawmfw's avatar
    lawmfw
    7 years ago

    I had some difficulty updating to the new version which may have been caused by the confusion of the email registration process

    That may have added to the system being confused because I finally realized I had to select the Google Play button before trying to enter a profile !!

    The process seems to have some glitches !

  • Kermo3's avatar
    Kermo3
    Seasoned Ace
    7 years ago

    You have to manually type in full e-mail address letter by letter, not get it from auto correct list. Then it should work 🙂

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