Change email address
Hi,
I need to update the email address on my profile since I don't have access to it anymore.
I tried the cookie cutter solution provided in other threads like mine, but it doesn't work:
- You can contact our live support at help.ea.com.
- To speak with a chat adviser:
- Click on your product Origin
- Then select 'PC
- Manage my Account'
- Can't log in
- Finally, you can choose to begin a chat or request a call back.
When I do the above, I land on a page that doesn't exist (see attached for reference).
How can I talk to a representative and get this done? I've been going in circle for more than 30 minutes on EA's "help" pages. To say that I'm getting frustrated is an understatement.
Thank you
Hey @Cheksa I followed these steps below and was able to create a case with our live support just there.
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Can you try a different browser to see if you can create a case with out team?
Darko
