Forum Discussion

stayyousf's avatar
stayyousf
6 years ago
Solved

Backup codes not showing

My backup codes won’t pop up! i put it the verification sent to my email but nothing opens when I press view. 
technical issues
  • EA_Darko's avatar
    EA_Darko
    6 years ago

    Hey @stayyousf for account issues such as this the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further.

    You can contact our live support at help.ea.com.  

    To request a callback or speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to receive a callback or begin a chat.

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @stayyousf for account issues such as this the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further.

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

  • mbulaboy's avatar
    mbulaboy
    6 months ago

    My backup codes page won’t load 

    • EA_Cath's avatar
      EA_Cath
      Icon for Community Manager rankCommunity Manager
      6 months ago
      Hi @mbulaboy , since this thread is pretty old I'm locking it to prevent necroposting. Feel free to create a new thread in the forums and we'll take a look!
  • UmerSubhan17's avatar
    UmerSubhan17
    Newcomer
    19 days ago

    Hi, I can’t get my EA backup codes after the web update 

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