4 years ago
Battlefield 1 crashing on startup (DirectX DXGI_ERROR_DEVICE_RESET)
I got a new high-refresh rate monitor for my system and now BF1 does not open, it just crashes with the following dialog: "DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_RES...
- 4 years ago
Hey @DocLongDongus
Thanks for letting us know about this, If this issue returns or you run into any more issues please make a new post and we will provide any available information.
If you are wanting to speak to a live support agent, you can reach out to one with the information below.
- EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.
- Twitter - Select the message icon to get assistance
- Facebook - You can select the 'send message' option on the accounts home page
Thanks!