Forum Discussion

Pepnuts's avatar
Pepnuts
5 years ago
Solved

Can i play on another account if my main is suspended?

I got suspended from apex legends, i was wondering if i can play it on another account still? 
technical issues
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    You will need to speak to our Terms of Service team in realtion to any ban @Pepnuts.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

CarbonCarl's avatar
CarbonCarl
Hero (Retired)
5 years ago
Hi @Pepnuts

Yes you should be able to log into another account and play, but be aware that if you're using console you would have to log in to a different gamertag too.
  • zl1052017's avatar
    zl1052017
    New Novice
    4 years ago

    Xbox banned me for two weeks for something my son said on my profile can I create another Xbox account& into my EA account which is not under suspension

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hey @zl1052017 our team would not be able to assist you in bypassing a ban.


      If you link your EA account to a new Gamertag then you will lose all associated progress and in-game content on that account.

      Darko 

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