6 years ago
Can not create a new account.
I am getting this error every time I try and create a new account. For the last 2 months I've been unable to create accounts using my computer, so I was using my phone. Now it won't let me use my phone either. I was told creating new accounts is not against any rules and is fully allowed.
I've tried every browser you can think of, multiple different email providers (yahoo, aol, yandex, gmail, etc.) and none will work. I feel like I'm blocked for some reason, and I need something on EA's side reset.
Sorry to hear that you are having issues @Safinq.
If you are still seeing the issue then can you take a couple of minutes to go through the following steps:
- Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
- Make sure Time/Date is correctly set on the PC
- Make sure Origin is authorized by your anti-virus and firewall
- Reset Internet Explorer Settings
- Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
- Clear Origin Cache Data
- Reset the Windows Host File
- Reboot your computer. Now right-click Origin and select Run as administrator
- If still unresolved, please do a clean boot
Let me know how you get on.
Darko