I can no longer access my games offline after downloading the EA app instead of origins

Hundreds of dollars spent on a game I can no longer play. No internet to download orgins again...Thank you for your help. At least some one cares. EA obviously doesn't.

It's November now, nearly December, and there is a Go Offline feature in the EA App, but you know what? It just doesn't frigging work. You can't launch anything. Thanks to this thread I was able to get the (apparently much hated) Origin app (I'm new to EA games) and yes, this does work. The game launcher I bought in Steam appears in my library and I can launch it without internet. Hurray.Now...This is very poor. The newer EA App simply doesn't work properly, and that is what is being offered through Steam and everywhere else. I'm a software engineer. I've been working with and developing all manner of software, commercial and open source, on all manner of hardware and operating systems since the mid 1990s. I know what I'm doing. This should be painless. If it's painful even for me, then woe for the ordinary user. As if to prove a point, as I was trying to discover how to play the Mass Effect Legendary Edition games I just bought in offline mode, my broadband decided this is the night to go up and down like a yo-yo.At this point, I guess I'm reasonably satisfied. It doesn't integrate with my Steam account, but at least I know I can launch the games that I paid for. But compared to the Steam client, this is just frankly a * poor experience. I expect and I feel we deserve better from a triple A publisher.

@toots2184 The EA Desktop App doesn't have an offline mode yet. The app is still in beta, and we're hopeful that it'll support offline play in its full release. In the interim, you can still play offline in Origin.

@flayman22 It's honestly mindblowing.EA App is still officially in beta.And yet they roll it out as the backbone of their entire business, obsoleting the previous working solutions?I can't even begin to comprehend this.Yes, Offline is totally broken.It took more than 1/2 hour to create an account. It had me do TWENTY captchas, and after #20 gave a cryptic, arbitrary, and totally unhelpful error message and I had to start again. Same in multiple browsers, and on a phone. It only worked on my linux laptop. Why?I just bought three games as gifts for a friend who doesn't have Internet. I was going to install them and give the laptop back. instead, I'm refudning all three games and making a point of never, ever, ever, ever, ever buying anything EA ever again.You have a moral responsibility to never ever give this hostile and utterly incompetent company any money, no matter how good the games they publish may be.

I feel your pain im going through the same exact thing it’s ridiculous EA needs to get it together I hate it here

Cannot access games offline with EA app.

13 Replies

EA_Kent
Community Manager
4 years ago
Hi @toots2184,

What have you been seeing when you're trying to play through the EA App?
toots2184
Rising Rookie
4 years ago
Hello,
Please see attached for error. The Sims 4.
puzzlezaddict
Hero+
4 years ago
@toots2184 The EA Desktop App doesn't have an offline mode yet. The app is still in beta, and we're hopeful that it'll support offline play in its full release. In the interim, you can still play offline in Origin.
toots2184
Rising Rookie
4 years ago
Hundreds of dollars spent on a game I can no longer play. No internet to download orgins again...
Thank you for your help. At least some one cares. EA obviously doesn't.
puzzlezaddict
Hero+
4 years ago
@toots2184 I'm sorry this setup isn't working for you. Is it possible to temporarily use your phone as a mobile hotspot to download and install Origin? The Origin download itself isn't that large, and you'd only need to login while online once, and probably launch the game once, before you could go back offline permanently.
toots2184
Rising Rookie
4 years ago
I only have an Ethernet port, so unfortunately, no. I thought about that too. 😞
CJustin416
3 years ago
I feel your pain
creativegirlsim
3 years ago
I feel your pain im going through the same exact thing it’s ridiculous EA needs to get it together I hate it here
KingGrimmReaper
3 years ago
Where can I find the download to origin I cant find it on origin website.
puzzlezaddict
Hero+
3 years ago
@KingGrimmReaper

https://answers.ea.com/t5/Origin-Client-Web-Technical/Downloading-and-installing-Origin-Windows-and-Mac/m-p/11915666