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Anonymous's avatar
Anonymous
8 years ago
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Cannot update Origin: Code 9:5

Hello, I've been having problems updating the Origin client on Windows 10. So far, I have tried everything in this post and, when those instructions failed (I got error 9:5 from a freshly-downloaded...
  • DarkBanishing's avatar
    8 years ago

    Hi, @AlphredGlitchdoc

    Edit: First try out a restart, if this doesn't help you out, proceed to the next solution.

    If you don't have administrator rights, this might help:

    1. Right click on the origin shortcut
    2. Click on "Properties"
    3. Click on the "Security" tab
    4. Click on "Advanced"
    5. Click "Change" next to Owner
    6. Type in your user name here, then click on"Check Names", then click OK
    7. Check "Replace owner on subcontainers and objects" under your user name
    8. Click on OK again.
    9. You'll probably get the following message: "Do you want to replace the directory permissions with permissions granting you full control?" --> click on "Yes" 
    10. Click on "Edit"
    11. Click on your username from the list
    12. Check "Full control" underneath it
    13. Click on "OK"
    14. Click on "OK" again
    15. EDIT: Restart your PC

    I hope this helps you out.

    Please let us know the result. 🙂

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