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sL3nd3rMann's avatar
sL3nd3rMann
5 years ago
Solved

Can't activate 6 games i bought on Origin!

I bought last year 23 EA games  in physical copies form.  I could activate in Origin only 15. The rest it says invalid code.  I tried to get help from support but they told me: "we don't support Th...
technical issues
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @sL3nd3rMann the games in question that you cannot add pre-date Origin. Our support was most likely referring to this and an inability to add games that were released so long before Origin launched. 

    The best thing I can recommend is to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @sL3nd3rMann the games in question that you cannot add pre-date Origin. Our support was most likely referring to this and an inability to add games that were released so long before Origin launched. 

The best thing I can recommend is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

  • sL3nd3rMann's avatar
    sL3nd3rMann
    5 years ago

    They do not work to activate in steam either. I don't understand why u cant activate the codes in origin when the codes were made by EA no?

    trying to chat with EA advisor now. 

    I was talking first time with live support.

    the second ea suport help is telling me to contact the store from where i bought the games. they keep saying online retailer codes but i bought physical copies. 

    LoL.

    Dont have receipt anymore. 

    The games where physical copies with codes inside. 

    • sL3nd3rMann's avatar
      sL3nd3rMann
      5 years ago

      The support did not help at all. I dont what to do. Pff. If it were only one game. But are several. I dont under stand why i cannot provide pics with the physical copies and codes of the games and get new working ones?

      When did Origin launched?

      How can I play the games?

      • sL3nd3rMann's avatar
        sL3nd3rMann
        5 years ago

        Nobody? ?????????

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