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sL3nd3rMann's avatar
sL3nd3rMann
5 years ago
Solved

Can't activate 6 games i bought on Origin!

I bought last year 23 EA games  in physical copies form.  I could activate in Origin only 15. The rest it says invalid code.  I tried to get help from support but they told me: "we don't support Th...
technical issues
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @sL3nd3rMann the games in question that you cannot add pre-date Origin. Our support was most likely referring to this and an inability to add games that were released so long before Origin launched. 

    The best thing I can recommend is to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

sL3nd3rMann's avatar
sL3nd3rMann
5 years ago

So that's it ? No more help ? 

Why i even bother buying games, huh?

When this kind of joke behaviour you get from a company?

You either get broken unfinished full of micro transactions games or games that don't work and an embarassment of a support. 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @sL3nd3rMann, I'm sorry that you're frustrated and having this issue.

As I said above, if our live support cannot assist then your best point of contact is the retailer to see what they can recommend.

If the discs are not working then I would suggest trying them in another drive to see if you see the same issue. 

Please understand that on AHQ we are not live support and as such there may be some time between replies.

Darko 

  • sL3nd3rMann's avatar
    sL3nd3rMann
    5 years ago
    1. What other drive? I only have one blue-ray writer.

    The thing Its only 2 months old. 

    Like i said I installed succesfully Deus Ex, Fallout 3 from discs. 

    The problem are the games.

    Again like i said I talked with the retailer but was told that without receipt they cannot help me. 

    I got as much help from them as I got from EA help suport guys, that includes u and that is ziltch. I only got boring excuses why they cannot help me. The games are old. Are not longer supported (but iterestingly are on EA store because they only care about money). 

    Although I have bought the games and pics are proof of that. They cant bother suplie me with new codes so I can install and play the games.

    They can help me by giving me working codes but dont want to do this because the greed is so high they probably want me to buy the games again.

    But if i dont get any help with this i will never buy EA games again.

    [Removed by CM. @sL3nd3rMann please do not advocate breaking the law] 

    I did not pay hundreds of dollars to watch at discs. 

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