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Hey @Matthh1049 did you speak with Steam support?
Darko
Hi @EA_Darko ,
Yes I am directly in contact with them too but so far they are proposing alternatives such as "wait longer" or "restart fifa or your internet".
I already tried these basic procedures but the fact is every time I try to buy FIFA POINTS inside the game, this "WAIT" message appears - and I've waited several minutes and tryed many times - and nothing happens. I believe here I should supposedly be redirected to some screen to select payment options - and it would be quick since I have the meney already in Steam - but NOTHING happens...
it's disappointing for me trying to put money in the game and it doesn't accept..... and I already lost a bunch of promo packets opportunities so my next step is just ask Steam to refound...
- EA_Darko4 years ago
Community Manager
Hey @Matthh1049 I tested this just now and was able to purchase the points.
It seems like something is blocking it on your side, this could be system or Steam-related so the best thing to do is to start by trying a different network and/or system if possible?Darko
- 4 years ago
Its gaming ruining and affect many players it isnt on steams end at all because I can purchase through them in game on any other game I play. Fifa is the only thing to cause problems for me. @Matthh1049
- 4 years ago
@EA_Darko, good to know. So in this case you`re using a FIFA22 purchase through Steam, right? What happens when you select how many FIFA points do you want to buy? The 'wait' message appears and redirects you to where? To a steam payment options screen?
- 4 years ago
I am in the same situation.
If you have solved this one, please let me know how to solve it. - 4 years ago
Everyone has this problem when they try to purchase through steam wallet. Game shows fifa points prices as unknown and even if you blind pick any pack it says eror with the checkout. I contacted EA support many times, all they suggested was to buy through origin and threw me some useless troubleshoot options like steam servers are not working on my side. I contacted steam support and they said that this is an in game problem and I should contact ea.
Bottom point, both parties don't know how to fix the system glitch and there is no solution to buy it through your steam wallet.
Ps in case any customer support see my message, when you guys put your game on steam it means you're trying to get more player base from steam so it is simply basic to know that us the steam users put all our gaming money on steam wallet for many reasons like buy and sell in game item from other games. I'd highly recommend to try and fix this issue which will surely increase your sales. - 3 years ago
Any update on steam in game purchase??
- 3 years ago
This is a game that the cheap version its 60 euros, and you cant even made the transactions of the game work. And this is not the only problem the market have some bugs when you bet in a player shows up that you won the bet and the player its yours but when you left the market shows the red simbol that you lost the bet..... thats why the avaliations of the game in steam its garbage.
- 3 years ago
IF i did not buy the premium version of the game by now i would already refounded this game in steam 100 &. This game its not even ready to be live and on the market.
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