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KrazyKanook's avatar
KrazyKanook
6 years ago
Solved

Confusion between ea access and origin???

Hi, I purchased EA Access on Sept 7 so I could play NHL 20. Then i noticed that ea access was for ps4 or xbox only. So I went to join for pc games and was brought to Origin page, which I subscribed....
technical issues
  • EA_Ataashi's avatar
    EA_Ataashi
    6 years ago

    @KrazyKanook 

    As the article states, you need to:

    1. From your PlayStation 4, navigate to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions].
    2. Select the EA Access subscription you want to cancel.
    3. Select Turn Off Auto-Renewal.

    But this can be also done through PlayStation App or Sony Entertainment Network website 🙂

    /Ataashi

  • KrazyKanook's avatar
    KrazyKanook
    6 years ago
    @EA_Ataashi Thank you for your answer! So I have to delete ea access on my ps4, I can't do it online?
    • EA_Ataashi's avatar
      EA_Ataashi
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      6 years ago

      @KrazyKanook 

      As the article states, you need to:

      1. From your PlayStation 4, navigate to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions].
      2. Select the EA Access subscription you want to cancel.
      3. Select Turn Off Auto-Renewal.

      But this can be also done through PlayStation App or Sony Entertainment Network website 🙂

      /Ataashi

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