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@DE4DKEYb450msi rx590x 8gb 32gb ddr4 ssd mainhdd amd 3700x/ COMPLETELY UPDATED BIOS CHIPSET GPU , CANT UPDATE ANYTHING ELSE
buy a game and u can go any further crashes ever time on nfs heat a the cop taking the car on night mode. what a bunch of crap. ITS NOT MY SYSTEM EA ITS UR CODE PLEASE ADDRESS!!!
- EA_Barry6 years ago
Community Manager
Updating or reinstalling your video drivers are the advised steps for this type of issue.
Nvidia: @DE4DKEY Download the following drivers and perform a 'clean install' - https://www.nvidia.com/download/driverResults.aspx/153217/en-us
AMD: @chicliken assuming you are on windows 10 - 64-bit: download and install the 19.9.2 driver set - https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-590
- 6 years ago
@EA_BarrySorry, I am confused right now. I did a clean reinstall of the drivers now. But the driver you've sent me to install are outdated, there are newer ones.
So I took the newer one's and installed them clean. But I've installed "Game Ready Drivers" and you've sent me Nvidia Studio Drivers... Is there anything different? Am I supposed to install older drivers (because like I said, there are newer one's)? I've never tested the Studio Drivers to be honest...- EA_Barry6 years ago
Community Manager
Newest is not always best, I advised the Studio Driver set as they appear to be the most stable, here is some text from the driver info:
"NVIDIA Studio Drivers provide artists, creators and 3D developers the best performance and reliability when working with creative applications. To achieve the highest level of reliability, Studio Drivers undergo extensive testing against multi-app creator workflows and multiple revisions of the top creative applications from Adobe to Autodesk and beyond."
When you run the installer, choose the Advanced install and then choose 'Clean Installation', this will remove previous driver components and again will help with game stability.
Thanks.
- 6 years ago
barry, followed ur instructions & still have the same issue of no amd gpu found every time. updated bios, amd gpu, chipset,, removed dx12 from the NFS file, LET ME TELL U NOTHING HAS CHANGED!! Good error and bug correction should not be up to ur consumers it should be fixed by EA. Basiclly wasted my money buying a game that I cant play even with a fast ##$ desktop with all the bells, ur reply is un helpful. EVERY DRIVER IS UPDATED AND WAS PRIOR TO UR SUPER DUPER HELP,LOL.
SO WHAT NOW? WAIT ANOTHER WEEK FOR A NEW GPU DRIVER? ISSUE IS ON EA's side just silly, GAME WAS NOT 100% READY. MY rig runs every other game no problem. CAN I GET SOME Customer service for a $60 game that only lets me play the day side and crashes when I race at night! REALLY!
CHICKENLICKEN
- 6 years ago
Madden 20 crashes every single time I play it, built a brand new high end i9 9900k 2080ti PC and every other game I play runs like a dream. Stupid DirectX error GPU physically removed. I've tried every fix I can find for this error (which seems to go back at least 5 years btw) and still nothing. EA disgusts me
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