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Anonymous's avatar
Anonymous
9 years ago
Solved

Disconnected: critical update required

Every time I start the client I get disconnected and Origin demand me to restart the client in order for the update to start but when I start the client again the exact same thing happens.. Orig...
technical issues
  • Anonymous's avatar
    Anonymous
    9 years ago

    UPDATE:  I solved it.  By deleting the \AppData\Local\Origin\Web Cache folder, then restarting Origin twice, the problem seems to be solved.

    I have also tried all the steps outlined by the original poster and it hasn't helped.

    I cannot reinstall because I'm using Windows Vista SP2 64-bit and your new installers require Windows 7.  I was told by EA (https://help.ea.com/en-us/help/origin/origin/operating-system-not-supported-by-origin/) that I would still be able to play and download my games with Origin even after Vista support has been dropped for new updates.

    Any help would be appreciated.

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
9 years ago

@DemolitionM8 Please try reinstall mentioned. 

If the issue persists, what Operating System are you using?

Thanks. 

im50jr's avatar
im50jr
6 years ago

using  windows 7  I  tried all these  things in the thread  and  nothing working  i talked to several ea  tech people and did what they said  deleting this and that   and  nothing is working  just nothing  i need    it to work..   and this stuff is so  confusing

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