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11 Replies
- EA_Illium4 years ago
EA Staff (Retired)
Hi @Mjolnirr_NZ
If your still running into issues, can you try to Clear Origin Cache and let us know if you continue run into issues?
I pre order Gold version . I went to store and click on add it my library . And still don't see in my library .
I delete all my local cache for origin as described here
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
but not help .
Considering I was using the EA app.. Was not useful. I ended up downloading origin. I then had to click the try it button on the origin web page, it then added it to origin and allowed prr loading. But man. What a hassle. Imagine just being able to load the EA app and just pre load without hassle.
The EA app doesn't even show on the 2042 website as an option for PC users.
I just contacted EA Support for this and got it working.
Open the Origin App and search for Battlefield 2042. Click on it (not the one that shows up in your library, it was right below that one for me) and on the next page you'll see a separate version titled "Battlefield 2042 Beta" alongside the regular version along with a TRY IT FIRST! option. Click on that. (you may have to click on the beta version first).
This sadly is not working for me, all I see is my pre order.
- EA_Illium4 years ago
EA Staff (Retired)
@Mjolnirr_NZ The beta should be searchable on the EA Desktop client, are you still using Origin to play? - EA_Illium4 years ago
EA Staff (Retired)
@OMC_Viper_cz Wanted to confirm if you are still running into this? Try clearing Origin's cache using the link I posted above > Then search for the beta from the left-hand side > select the store option for bf2042, and see if you can select the tryout option.
If it already shows added, try checking the library again and confirming you haven't selected any filters in the top right of your game library. - EA_Illium4 years ago
EA Staff (Retired)
@Rcmorr09 To check are you using the Origin client or EA Desktop? Which version of the game do you own? I got around it via using origin.
It now appears in EA app after EA did something there end.
Using origin desktop and have the gold edition which shows up fine just not the beta. I used a solution found on reddit via the epic games store to make the beta show up on origin.
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