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Ailobot's avatar
Ailobot
4 years ago
Solved

ea help

my ea help doesn't work, i can't find the my question in MY-CASE, please help me, thanks
discussion
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey @Ailobot for issues such as this the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

Ailobot's avatar
Ailobot
4 years ago

i had post my issue in ea-help, but after many days, I haven't receive any reply, then I've check my ea-help, I fine that there is nothing in MY CASE, i don't know what's happened.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @Ailobot for issues such as this the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

 

Darko

  • Ailobot's avatar
    Ailobot
    4 years ago

    i mean, my EA HELP doesn't, any issue that i post on it can not be sent to ea contact.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      4 years ago

      I tested it there @Ailobot and was able to create a case and speak with support, what is happening when you try?

      Darko

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